Home   ›   Information Technology

Information Technology

Welcome to PAA

We are excited to welcome you to PAA. There is a lot of information on this page you’ll need prior to your first day at PAA. We understand you will have questions and we’re here to provide all the help and support you need.

Please don’t hesitate to reach out to your IT team.

Meet the IT team

Catherine Valeri

Director of IT

VIEW INFO

Catherine Valeri

Director of IT
. . . . . . . .

EMAIL
catherine.valeri
@provanesthesiology.com

Office Phone
704-749-5800 x2138

Mobile Phone

Thor Johnson

IT Operations Technician

VIEW INFO

Thor Johnson

IT Operations Technician
. . . . . . . .

EMAIL
tjohnson
@provanesthesiology.com

Office Phone
704-749-5801 x2194

Mobile Phone

Alex Sankowich

IT Operations Technician

VIEW INFO

Alex Sankowich

IT Operations Technician
. . . . . . . .

EMAIL
asankowich
@provanesthesiology.com

Office Phone
704-749-5800 x2134

Mobile Phone

IT Information and Forms

We have put together a list of apps, forms and items you will need when you start at PAA. Each of the buttons below will help you prepare for your first day

Does Providence Anesthesiology Associates accept my insurance?

We are in-network with most major private and government carriers (BCBS, Cigna, Aetna, Medicare, Medicaid, and VA). Unfortunately, at this time we are out of network with United Healthcare (UHC). After a partnership of twenty-plus years, UHC unilaterally terminated our long-standing contract effective March 1, 2020, without a good reason. Since that time, we have been diligently attempting to negotiate in good faith with UHC to regain in-network status.  If you are a UHC patient and would like to know more, click the link below to learn about how our billing team is helping patients through this situation Click Here.

Most importantly, we provide service without regard for the patient’s insurance coverage (or lack thereof) and seek to minimize any economic harm to our patients. Our billing team is available to assist with any financial concerns.

I gave my insurance information to the hospital/surgery center, is that all I need to do?

Yes, if you provided the most up-to-date insurance information then we will be able to submit a claim directly to your insurance carrier. If your insurance information is different from what you gave the hospital/surgery center, please contact our Billing Department at (704) 749-5801 (press 3) or fill out our Contact Request Form to update your insurance so we can file a corrected claim.

Why are there two charges/bills that look the same?

Anesthesia is most often provided by an anesthesia care team; this includes an anesthesiologist (MD/DO) and a certified registered nurse anesthetist (CRNA). Some insurance carriers require the Anesthesiologist and CRNA charges to be on two separate bills. This does not mean you have been charged twice or have a duplicate bill for anesthesia services, but rather that the total amount you are required to pay has been divided in half and assigned to each member of your team equally.